Introduction

At TVKStore.com, operated by MMart Online Stores, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.

By accessing or using TVKStore.com, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our services.

1. Information We Collect

We collect several types of information to provide and improve our services, including:

1.1. Personal Information

When you register or make a purchase on our website, we may collect the following personal information:

Name
Email address
Mobile number
Shipping address
Billing address
Payment information (credit/debit card details, UPI, etc.)
Account credentials (username and password)

1.2. Non-Personal Information

We may collect non-identifiable information through cookies, web beacons, and other similar technologies. This includes:

IP address
Browser type and version
Operating system
Referral source
Pages visited on our site
Time and date of visit

2. How We Use Your Information

We use your information to enhance your shopping experience and improve our services. Specifically, your information is used for the following purposes:

Order Processing: To fulfill your orders, including delivery and returns.
Customer Support: To respond to your queries, feedback, and complaints.
Account Management: To manage and maintain your account and orders.
Marketing and Communication: To send promotional offers, newsletters, and other marketing communications if you have opted-in.
Personalization: To recommend products based on your purchase history and browsing behavior.
Legal Obligations: To comply with legal requirements such as tax reporting and data protection laws.

3. Cookies and Tracking Technologies

TVKStore.com uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site, improve performance, and personalize content.
You may opt to disable cookies through your browser settings; however, this may limit certain functionalities on the website.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with: Service Providers: Third-party companies that assist with order fulfillment, payment processing, shipping, marketing, and IT services. Law Enforcement: We may disclose your information if required by law, court order, or government request.

5. Payment Information

All payment transactions on TVKStore.com are processed through secure payment gateways. We do not store your credit/debit card details or any other sensitive payment information on our servers.

6. Data Security

We are committed to securing your personal information. We implement industry-standard security measures, including encryption (e.g., SSL), firewalls, and secure servers to protect against unauthorized access or disclosure. However, no method of data transmission over the Internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal information: Access: You can request a copy of the personal information we hold about you.

Correction: You can ask us to correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain exceptions..
Opt-out: You can opt out of marketing communications by following the unsubscribe link in any email or contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to external websites. We encourage you to review the privacy policies of those third-party sites.

9. Children’s Privacy

TVKStore.com does not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have inadvertently collected personal information from a child under 18, we will delete that information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The updated policy will be posted on this page with the “Last Updated” date at the top. Your continued use of the website after any changes to the Privacy Policy constitutes your acceptance of the updated terms.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

Email: jointvkfamily@gmail.com
Phone: +91-9444005555
Address: MMart Online Stores., B-20 Classic Towers, Thillai Nagar, Trichy, Tamil Nadu, India