Welcome to TVKStore.com These Terms and Conditions outline the rules and regulations for the use of TVKStore.com, operated by MMart Online Stores. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use TVKStore.com if you do not agree to all the terms and conditions stated on this page.

1. Definitions

TVKStore.com refers to the online retail website operated by MMart Online Store. Customer/User refers to the person or entity purchasing goods from TVKStore.com. Products refer to any clothing, accessories, or fashion-related items sold on the platform.

2. Use of the Website

By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian to use the website and make purchases. You agree to use TVKStore.com only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site.

3. Account and Registration

You must create an account to shop on TVKStore.com. By registering, you agree to provide accurate and current information and to keep your account details up-to-date. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.

4. Product Information and Pricing

All products listed on TVKStore.com are subject to availability. We strive to provide accurate descriptions and images of the products; however, slight variations in color and design may occur due to display settings or photography lighting. Prices for products are listed in INR and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change the prices and product availability without prior notice.

5. Orders and Payment

Once an order is placed, you will receive a confirmation email. The order will be processed after payment is received. We accept payments through various payment gateways, including credit cards, debit cards, UPI, and online banking. If for any reason, we are unable to fulfill your order, we will notify you via email and refund the full amount within 7 working days.

6. Shipping and Delivery

We offer shipping across India, and the shipping charges (if any) will be displayed during the checkout process. Delivery times may vary depending on the location, and any estimated delivery times provided are approximate. We are not responsible for delays caused by unforeseen circumstances such as natural disasters, strikes, or issues beyond our control.

7. Cancellations, Returns, and Exchanges

Order Cancellation: You may cancel your order within 24 hours of placing it by contacting our customer support team. Once the order is processed or shipped, cancellations will not be accepted. Returns and Exchanges: We accept returns and exchanges under the following conditions: The product must be unused, in its original packaging, and with all tags intact. Return requests must be made within 7 days of receiving the product. Products marked as "Final Sale" or "Non-returnable" cannot be returned or exchanged. The return shipping cost will be borne by the customer unless the product is defective or incorrect.

8. Refunds

Refunds will be processed after the returned product is inspected and approved by our quality team. The refund amount will be credited to the original payment method within 7-10 business days.

9. Intellectual Property

All content, images, graphics, logos, trademarks, and designs available on TVKStore.com are the intellectual property of MMart Online Stores. and are protected under applicable laws. You are not allowed to copy, reproduce, or distribute any content without prior written permission.

10. Limitation of Liability

MMart Online Stores. shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, arising from your use of TVKStore.com or the purchase of any products.

11. Privacy Policy

Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

12. Modifications to the Terms and Conditions

TVKStore.com reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and continued use of the site after such changes will indicate your acceptance of the new terms.

13. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Tamil Nadu, India.

14. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: jointvkfamily@gmail.com
Phone: +91-9444005555
Address: MMart Online Stores., B-20 Classic Towers, Thillai Nagar, Trichy, Tamil Nadu, India